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Home Theater Information For Customer Newsletter:

Custom Home Theater Furniture

When you walk into any of the three Gallery Furniture stores, you are greeted with the largest in-stock selection of the finest American-made home theater furniture, all available for DELIVERY TODAY. Yet there are times when you cannot find exactly what you want, and that is where Gallery Furniture’s custom home theater design professionals can take your dreams and make them a reality. Experience the delight of watching movies or your favorite shows and sports from the incredible comfort of home theater seating you designed to fit your unique style and home. The choices are limitless at Gallery Furniture. When you bring a diagram of the room you want to put home theater seating in, your furniture will be designed specifically for that room. You can decide the color of the top-grain leather used, and you also get to choose everything from the design of the seats to the width of the arms and the size of the seat itself. If you want extra big Texas-sized chairs, Gallery Furniture can build that for you, too. Your dreams are made reality, and the only limit is your imagination.

When you have your heart set on a piece of home theater seating that is uniquely you, you need to customize it and Gallery Furniture makes it easy. The entire process begins with your idea of what you want and one of Gallery Furniture’s custom home theater experts will help you define your vision. With an attention to detail that is legendary and in an impressive timeframe, your custom order will be built to an uncompromising standard of excellence here in Texas by true craftsmen. Upon completion, the finished furniture will be carefully blanket-wrapped for transport back to Gallery Furniture.

Trust is earned and Gallery Furniture has been earning trust for over 35 years. When you entrust your dreams with Gallery Furniture, you are rewarded with the most beautiful, highest quality home theater furniture being made in the world today, built by skilled Americans who are incredibly talented and famous for creating truly exquisite upholstered furniture. The furniture you have custom-made by Gallery Furniture not only provides jobs for Americans, your custom home theater seating sustains a tradition of American furniture upholstering that is unrivaled in the world. Forge a legacy worthy of your family and your home by having custom-made home theater seating made just for you, and celebrate a life well lived by owning American-crafted furniture that will be a treasured heirloom passed down in your family for generations.

Home Theater Furniture:

TODAY’s multimedia technology can bring the engaging world of film, television and music right into your home in ways unheard of only a few short years ago. Flat-screen televisions and surround sound audio systems can replicate the visual and aural impact of a movie theatre experience.

Now, with home theater furniture from Gallery Furniture, you can blend technology and decor. Beautiful, solid wood consoles, stands, and wall units will give your systems great protection while complimenting the richness of your in-home screening room.

Return/Exchange Policy – this was a total rewrite of the store policy.

Gallery Furniture takes great pride in the quality and craftsmanship of our furniture. We know that buying furniture for your home is not just a financial decision. It is also an emotional investment for you and your family. That’s why Gallery Furniture takes pride not only in the furniture we sell, but in our commitment to customer service.

Gallery Furniture wants you to be completely happy with your purchase. If there’s a problem with an item or if things just don’t look the way you thought they would, we will work with you to find the perfect solution.

15 Day Reselection

We understand that sometimes it takes a few days to see if your furniture works for you. That’s why we have a 15 Day Reselection period on all normal merchandise (excluding mattresses).

To use your reselection privilege, select the new piece(s) you would like. Then:

• Schedule a second delivery of the new pieces (we will take the original items with us), or,
• Bring in the old piece(s) and swap.

Either way, you simply pay a 10% re-stocking fee (and second delivery fee, if you want us to deliver). If the price of your new selection is more, just pay the additional price difference.

90 Day Mattress Comfort Exchange

You’re well aware of the quality of our mattresses that lead to your purchase. In fact, we’re confident you bought from the finest mattress showroom in the world. We also realize that the 10 minutes you spend on a mattress in our showroom is not always enough to full evaluate how well it can improve your sleep.

A new mattress is like a new pair of shoes — it takes time for the new materials to adjust to your sleeping behavior. Usually, it takes about 30 days for a matress to start performing at its best. If after this 30 day initial “break-in” period you feel a different mattress style might work better, you can exchange your mattress up to 90 days from purchase. These policies constitute the Gallery Furniture Mattress Guarantee:

• The 90 day period begins the date you receive your new sleep set. Gallery Furniture will allow a one-time re-selection only after the 30 day adjustment period.
• You may select a mattress of equal or greater value. If you select a sleep surface of greater value, you will be responsible for the difference in price. If a reselection is of lesser value, no refund will be made.
• The original mattress purchase must also include — and you must use — a mattress protector. The mattress surrendered must be stain free.
• Please take your time in your reselection choice; only one comfort exchange is allowed per customer.
• This policy does not apply to foundations.
• Reselections are not allowed for issues regarding mattress size or height.
• Bedding accessories, such as pillows, protectors, encasements, sheets and adjustable bases, are not eligible for returns or exchanges.
• Reselections are not valid on special sizes, custom orders, floor models or warranty exchanges.
• All reselections are subject to a 10% restocking fee.

Damaged Merchandise

We carefully inspect each item of your order before shipment or delivery. Gallery Furniture wants you to receive a great product just as you intended. However, we encourage you to inspect your purchase and notify us of any damage.

Call us on the day of delivery at (713) 694-5570.

Note: We cannot accept returns on items damaged through normal wear and tear.

No Cash Back

Gallery Furniture strives to make every customer 100% satisfied with their purchase. We offer 100% guaranteed services performed by certified technicians. In the rare case you feel you need to return your purchase, please refer to our 15 Day Reselection policy above.

Gallery Furniture cannot accept returns on special-order items, items damaged through normal use, or any final-sale items.

For details on any of our policies, please contact Gallery Furniture at (713) 694-5570. If you remain unsatisfied, please call Mattress Mack on his cell phone at (281) 844-1963.